Who are we?
About Us — TrustiPaw
Hi, I’m Deyvid.
Before TrustiPaw, I was just another pet parent trying to find safe, reliable, high-quality products for my dogs and cats. I kept running into glossy promises that didn’t hold up — questionable materials, unclear delivery times, and support that didn’t really understand pets.
TrustiPaw was born to make pet care more human and more trustworthy. Every item in our catalogue is carefully curated — not because it’s trending, but because it genuinely helps in day-to-day life and gives owners peace of mind.
What we stand for
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Animal well-being first. If it isn’t safe, it isn’t on our site.
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Trust and closeness. We speak plainly, act fast, and take responsibility.
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Effortless experience. From checkout to aftercare, everything should feel simple, clear and quick.
How we choose products
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Smart curation: materials, real-world usability, verified feedback and supplier reputation.
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Consistent quality: partners aligned with strict standards for the UK/EU market.
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Test & listen: we refine the catalogue based on usage and community suggestions.
Built for the United Kingdom
TrustiPaw is tailored to the UK. Our support, communication and logistics match UK shoppers’ expectations: clarity, safety, dedicated service and efficient delivery. Orders are processed with priority and typically arrive within 7–16 days (see our Shipping Policy for full details).
From one pet parent to another
I know what it’s like to care about every detail — from a proper water fountain to a scratcher that actually saves the sofa. Behind TrustiPaw there are real people who love animals, focused on what matters most: your pet’s comfort and your peace of mind.
— Deyvid, Founder of TrustiPaw